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Essentials Have Your Say Responding to student feedback

Responding to student feedback

We listen to student feedback from a wide variety of sources and are committed to improving, evolving and adapting to meet the changing needs and expectations of our students.

Students are asked to provide feedback on their experience of studying at Reading through a wide variety of channels. Surveys, such as the National Student Survey (NSS), form a significant part of this, but feedback through RUSU, Course Reps, Student Staff Liaison Committees etc. all play an important role in helping us identify areas for improvement.

We understand students’ needs and expectations change and we’re committed to improving, evolving and adapting to meet those needs.

That’s why we’re taking steps to be more transparent by sharing actions being undertaken to address student feedback, in the immediate and longer term, as you can see on this page.

However, we’re not complacent – we need to keep hearing from our student community to ensure we’re on the right track, which is why it’s so important that you continue to share your thoughts with us.

The more you share, the more we can listen, and the more we can take action together.

Actions from student feedback

  • You said you wanted improvements to assessment and feedback.
    We’ve launched the Electronic Management of Assessment (EMA) project to work towards a consistently good assessment experience.

  • You told us part-time work on campus was difficult to find.
    We’ve introduced a new Campus Jobs service, allowing you to quickly find part-time employment whilst studying.

  • You wanted more courses to offer a Professional Placement Year.
    We made sure that almost all of our undergraduate courses now have the option of a Professional Placement Year.*

  • You asked for opportunities to develop further after completing the RED Award.
    We’ve introduced the Advanced RED Award, focussed on helping you identify new strengths and areas for progression.

  • You informed us that it wasn’t clear how course feedback was acted upon.
    We’re piloting workshops with students and academic staff to discuss survey feedback and develop a shared action plan.

*Any programmes that do not offer a Professional Placement Year already include a mandatory placement as part of the course.

 

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