About Counselling and Wellbeing
The Counselling and Wellbeing service is part of Student Services and based in the Carrington building on Whiteknights campus.
Counsellors, mental health advisors and wellbeing advisors work throughout the year to help students manage a wide range of issues, working to minimise the impact of any problems on their academic progress.
All staff who work in the service are very experienced and are used to working with students studying at all levels, and from all nationalities and cultures. They know and understand the problems that students face and are able to provide valuable and independent support.
The service is open to all registered students (undergraduate or postgraduate) at the University and is free of charge.
The service is staffed by counsellors, mental health advisors, wellbeing advisors and counselling volunteers.
Mental health advisors and wellbeing advisors specialise in mental health conditions, and can advise you about pathways to NHS or other local support, provide direct one-to-one support, and offer practical skills and guidance to help manage day-to-day life at university.
Counsellors and counselling volunteers help to look into why feelings exist, sometimes finding connections between past events and present-day difficulties. They provide emotional support and assist in identifying patterns of behaviour which can be negative, with the aim of enabling more independence around self-care and allowing more self-awareness.
To access the service, you will first need to register in the Carrington Building (room 106) - you will need to complete some forms, which should take about 15 minutes. Once you are registered, you will be offered an initial appointment with a member of the team, either in person or over the phone. They will ask you a few questions about how you are feeling and any issues you are experiencing. At the end of the meeting they will make a recommendation as to which support service will best suit your needs.
The Counselling and Wellbeing service adheres to the ethical framework of the British Association for Counselling and Psychotherapy (BACP) and the University Mental Health Advisors Network (UMHAN).
If you have used our services and are still finding things difficult, Counselling and Wellbeing service staff can write something to support your extenuating circumstances request. However, we can only support a request if you have engaged with the service fully.
What we expect from you
- Please be on time for your appointment. Your appointment will finish at the scheduled time, so being on time is important.
- No mobile phones inside the Counselling and Wellbeing area.
- Abusive and violent behaviour will not be tolerated - you will be asked to leave.
- Counselling and Wellbeing is a non-smoking area - this includes the use of electronic cigarettes (vaping).
- If you are under the influence of drugs or alcohol, you will not be seen and will have to forfeit your session.