About Counselling and Wellbeing
The Counselling and Wellbeing service is part of Student Services and based in the Carrington building on Whiteknights campus.
The team work throughout the year to help students manage a wide range of issues, working to minimise the impact of any problems on their academic progress.
All staff who work in the service are very experienced and are used to working with students studying at all levels, and from all nationalities and cultures. They know and understand the problems that students face and are able to provide valuable and independent support.
The service is open to all registered students (undergraduate or postgraduate) at the University and is free of charge.
We have a multidisciplinary team of qualified Counsellors, Social Workers and Mental Health Nurses. We also have Counselling Volunteers. This variety means we can offer a robust service which can respond to student needs more appropriately.
The Mental Health team specialise in a range of conditions, and can advise and support students into the right pathways to NHS or other local support. They also provide direct one-to-one support, and practical skills and guidance to help manage day-to-day life at university. They offer flexible pre-booked appointments.
Counsellors and our Volunteers work slightly differently to the Mental Health team as they help to look into why feelings exist, sometimes finding connections between past events and present-day difficulties. They provide emotional exploration and assist in identifying patterns of behaviour which can be negative, with the aim of enabling more independence around self-care and allowing more self-awareness. They also offer offer set appointments, which are pre-booked.
The Counselling and Wellbeing service adheres to the ethical framework of the British Association for Counselling and Psychotherapy (BACP) and the University Mental Health Advisors Network (UMHAN).
What we expect from you
- Please be on time for your appointment. Your appointment will finish at the scheduled time, so being on time is important.
- Try not to miss your appointment as you will forfeit that session. After two missed appointments you will not be offered a third.
- No mobile phones inside the Counselling and Wellbeing area.
- Abusive and violent behaviour will not be tolerated - you will be asked to leave.
- Counselling and Wellbeing is a non-smoking area - this includes the use of electronic cigarettes (vaping).
- If you are under the influence of drugs or alcohol, you will not be seen and will have to forfeit your session.